Package arrived to us open. Bidet is in brand new un-used condition however. All parts factory sealed. All parts present and accounted for. You will receive the EXACT bidet shown in the photos. May include details which do not pertain to this listing such as warranties, please see description for what you will receive, information below may NOT be accurate and is subject to change without notice. Upgrade your existing toilet to the freshness of personal cleansing, combined with the convenience of a handheld remote control. The PureWash E815 bidet toilet seat has a sleek, streamlined design that fits most elongated toilets and uses soothing heated water to provide a higher level of cleansing and hygiene. The innovative three-sided rotating bidet wand delivers three spray modes for advanced personalization and comfort. Adjust the water temperature, spray, and heated seat with the remote, and save your favorite settings for easy use. Sleek, handheld remote control with two programmable user presets. Front and rear wash modes provide warm water for cleansing. Three-level adjustable nozzle position, water temperature, and water pressure. Bidet wand rotates to deliver three personal cleansing spray modes; stream, mist, and air mist. Stainless steel wand is automatically cleaned before and after each use. 3D wash feature oscillates spray back and forth and side to side. Spa Spray mode activates air mist spray while automatically changing water temperature for a comfortable spray. Boost spray automatically adjusts rear spray mode to highest pressure. Child mode with soft, gentle wash provides a safe experience. Heated seat with adjustable temperature settings. Warm-air drying system with adjustable temperature settings. Automatic deodorization with carbon filter for odor control. Power-save mode monitors usage and adjusts heated seat settings to save energy. Quiet-Close functionality to prevent seat from slamming. Grip-Tight bumpers hold seat firmly in place. Quick-Release functionality allows seat to be removed easily from toilet for convenient cleaning. Toilet seats are not returnable to Kohler Co. If opened or outside of original packaging. Fits most elongated toilets.