This is a new Toto SW3004#01 Washlet elongated electronic bidet seat in the “Cotton White” color. This was ordered for a customer who never picked it up. Box and part might show a little wear from being on the shelf but is new, never installed. Gentle yet powerful water spray provides an effective clean; Adjustable warm water and pressure settings; Cleansing stream with oscillating option creates a refreshing clean every time. This smart toilet seat is specially contoured for maximum comfort; Adjustable heated bidet seat provides consistent warmth coverage over full seat surface; with our SoftClose technology. Self cleaning wand automatically cleans inside and outside before and after each use; Specially designed wand resin helps repel materials. The convenient side panel allows users to control and set personalized water cleansing settings. Provides luxury and cleanliness at your fingertips.