Please carefully review the photos. If you don’t see it in a photo, it is NOT INCLUDED. We do our best to provide the condition of the item and any missing parts or damage. We source New, Open-box, and used items and are not an authorized distributor for the brand. We have no control over how long your package will be in transit. We do not guarantee these items to be repairable or have any salvageable parts. We will never sell vitamins/healthcare products that are expired or used.