This is a Toto SW3074 C2 elongated soft close bidet seat in white. This item is an open box return. There are some deep scratches on the bottom where it appears someone tried to mount it improperly. You can’t see these when mounted. We plugged in and powered up as it should. All hardware and paper work is included. Gentle yet powerful water spray provides an effective clean. Adjustable warm water and pressure settings; dual action spray with oscillating option creates a refreshing clean every time. SoftClose heated bidet seat provides consistent warmth coverage over full seat surface. Air deodorizer neutralizes bathroom odors with powerful air filters. Adjustable warm air dryer provides easy clean up. PREMIST helps prevent waste from sticking by using the incoming water supply to mist the toilet bowl before each use; Improved from C200, the wand self cleans automatically with EWATER inside and out. The convenient side panel allows users to control and set personalized water cleansing settings. Provides luxury and cleanliness at your fingertips.