American Standard Advanced Clean. Electronic Bidet Seat w/ Remote, White. We appreciate your patience during this time. All of my products are genuine, authentic goods. Occasionally I sell open box products, or products that have damaged packaging, or that may be previously used. I always try to disclose the specifics of the item and package condition within the listing details. Feel free to ask questions about anything listed. All my clothes, shoes, purses, glasses and accessories are described to the best of my ability. I will be happy to answer any and all questions, measurements etc just please ask! ALL TAGS MUST STILL BE ATTACHED AND MUST BE UNWORN. I can’t accept a return on any item that you have worn.