Moderate wear: base of bidet is broke and cracked. Item appears Somewhat dirty: Dusty from packaging. Includes: (1) Bidet, (1) user manual, (1) control panel, (1) power cord, (1) water supply hose. PLEASE SEE PHOTOS FOR WHAT IS INCLUDED. Please do NOT ASSUME an item is included if it is not in the photo, Missing (1) mounting kit, Missing (1) mounting plate, Missing (1) adapter valve.