Light wear: Cracks on bidet. Includes: (1) Manual, (1) Remote, (2) Remote Battery, (1) Hardware Kit, (1) Black Piece, (1) Wall Mount, (2) Rubber Piece, (1) Diverter, (1) Bidet. PLEASE SEE PHOTOS FOR WHAT IS INCLUDED. Please do NOT ASSUME an item is included if it is not in the photo.